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Warranty Support
1. Before you call for service, check the troubleshooting guide in your owner’s manual. A slight adjustment of any custom controls or connections discussed in your instruction booklet may save you a service call.
2. If you require service during the warranty period, you must carefully pack the product (preferably in the original package) and ship it by prepaid transportation with a copy of the original receipt from the retailer to an authorized service center.
3. Please describe your problem in writing and include your name, a return UPS shipping address (P.O. Box not acceptable), and a daytime phone number with your shipment.
4. For more information and for the location of the nearest authorized service center please contact us by one of the following methods:
Toll Free: 1-866-382-5476
Email: cs@dualav.com |
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